Login: FinlandRopo and UtilityCloud are working together to enhance operational processes—from metering to full invoice lifecycle management—within the utility sector in the Nordics. With several mutual clients in Finland, Sweden, and Norway, this collaboration aims to streamline invoicing processes, improve receivables management, and provide seamless customer service. Ultimately, it empowers utility companies to focus on core business activities while optimizing operational efficiency. Through this partnership, both companies will deliver innovative solutions that support the growing demand for digital transformation in the utility sector.
UtilityCloud is a Nordic provider of cloud-based Customer Information Systems (CIS) designed specifically for the utility sector. The platform is built to digitize and streamline utility operations. Ropo has been selected as one of UtilityCloud’s partners for managing invoice lifecycle services within the Nordic region. The service agreement covers invoice delivery, receivables management, and payment-related customer service, including reminders and debt collection services.
Erik Wangen, CCO of UtilityCloud, explains that the decision to partner with Ropo was driven by client demand and Ropo’s strong presence as a Nordic provider of invoice lifecycle services. “The utility sector is undergoing a major transformation. Client expectations are shifting, personalized services are becoming more important, and digitalization introduces new challenges. This requires us, as a CIS supplier, to adapt accordingly,” says Wangen.
Streamlined Receivables Management
Partnering with Ropo as a single service provider for invoice lifecycle management helps UtilityCloud clients reduce costs, save resources, and enhance customer service quality throughout the invoicing process. The service also includes comprehensive reporting tools, simplifying the monitoring of invoicing and receivables.
“One advantage of Ropo’s single-platform model is reduced supplier risk. Managing the entire invoice lifecycle process through one platform is highly efficient, allowing us to optimize our services and internal resources,” Wangen explains
Efficient Implementation Process
“The integration between UtilityCloud and Ropo’s invoice lifecycle platform has been smooth. Ropo’s services offer many features that streamline our clients’ work, and the collaboration between us and Ropo has been highly successful,” Wangen says.
“The timeline for our first mutual client was tight, requiring flexibility and quick responses from all involved. Ropo has provided excellent service and project management, and we’re very satisfied with our chosen partner,” Wangen concludes.
Erik Wangen
CCO at UtilityCloud
UtilityCloud is a Nordic provider of cloud-based CIS solutions designed specifically for the utility sector. With a focus on digital transformation, UtilityCloud offers innovative tools that help utility companies streamline operations, improve customer service, and enhance data management. Built on a modern, multi-tenant, event-driven architecture, UtilityCloud provides a highly scalable and flexible solution compared to traditional on-premise legacy systems. The multi-tenant approach ensures continuous updates, improved security, and cost efficiency, eliminating the need for expensive infrastructure maintenance. The event-driven architecture enhances system responsiveness, enabling real-time data processing and automation of critical workflows, leading to faster issue resolution and improved customer experience. By leveraging the power of cloud technology, UtilityCloud enables utilities to optimize their processes, increase efficiency, reduce costs, and meet the evolving demands of the industry in a rapidly changing digital landscape. utilitycloud.tech
Ropo is the Nordic market leader and pioneer in invoicing technology, transforming the invoicing flow end-to-end. We help companies unify and streamline all invoicing processes to create a seamless workflow, providing full visibility, an elevated customer experience, and improved control with a single overview. Committed to exceptional service and our one-platform strategy, we proudly support over 10,000 clients across Finland, Sweden, Norway, and Denmark. Our vision is a better-flowing economy. ropo.com
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