Martela Streamlines Invoicing Processes Across the Nordics with Ropo’s Technology

The Finnish family-owned company Martela has modernized its invoicing processes with the help of Ropo’s invoice lifecycle service, which is in use in Finland, Sweden, and Norway. The primary goals of this initiative were to enhance process efficiency and accelerate cash flow.

Henri Berg, CFO of Martela, is pleased with the collaboration with Ropo. With Ropo’s solution, Martela manages the full invoice lifecycle—from distribution to automated reminders, collections, and sales ledger integration.

“Ropo’s service has enabled us to automate our reminder and collection processes, improving the recovery of receivables and accelerating our cash flow. A clear and efficient process has also reduced manual work and freed up our resources to focus on developing our core business,” Berg summarizes.

Martela uses the service in Finland, Sweden, and Norway, and Ropo also handles invoice operations to other parts of Europe.

Comprehensive financial management on a single platform

Berg especially values Ropo’s open dialogue and proactive approach to service development. The Ropo One™ solution is built on Ropo’s in-house technology, enabling flexible service and development without external constraints. A unified platform ensures process transparency and real-time data access.

“Ropo One™ provides us with comprehensive data on invoicing and payments, which has improved visibility and reduced the time spent preparing reports,” says Berg.

Invoices are generated in Martela’s ERP system, and the data is transferred via an interface to Ropo One™ platform, where it automatically progresses through each stage. Ropo One™ seamlessly connects all invoicing-related processes.

“The status of the invoice is tracked automatically throughout its entire lifecycle. When due dates are exceeded, reminder and collection actions are initiated automatically according to a pre-set process. The invoice status is also updated via integrations into Martela’s internal systems,” explains Jani Rönkkö, Key Account Manager at Ropo.

“Thanks to versatile customization options, invoicing processes can also be tailored to suit different client segments,” Rönkkö adds.

Ropo supports Martela’s development through expert partnership

When choosing an invoicing partner, Martela placed special emphasis on Ropo’s strong expertise in managing reminders and collections, as well as its understanding of system interoperability. Ropo’s integration capabilities have proven especially valuable during implementation projects, which have been smooth and delivered on schedule.

Aligned ways of working and shared goals between Ropo and Martela have made the partnership a natural fit. A single provider model, long-term development, and industry leadership are the cornerstones of Ropo’s service—values that also resonate with Martela’s approach.

Henri Berg

CFO, Martela Oyj

Martela is a Nordic leader specialising in user-centric working and learning environments. We create the best places to work and offer our customers the Martela Lifecycle solutions which combine furniture and related services into a seamless whole. martela.com.

Ropo is the Nordic market leader and pioneer in invoicing technology, transforming the invoicing flow end-to-end. We help companies unify and streamline all invoicing processes to create a seamless workflow, providing full visibility, an elevated customer experience, and improved control with a single overview. Committed to exceptional service and our one-platform strategy, we proudly support over 10,000 clients across Finland, Sweden, Norway, and Denmark. Our vision is a better-flowing economy

Explore our service

Unify your invoicing process to improve control, visibility, and customer experience. Ropo helps you streamline your invoice and payment flows end-to-end for efficiency and optimized cash flow.

Learn more

Contact sales

Customer stories