PELIAS Automates Invoicing to Focus on Customer Service

With over 28,000 customers and 65,000 invoices annually, PELIAS chose Ropo’s integrated solution to streamline and automate their invoicing processes. “Everything flows seamlessly and frees up resources,” says PELIAS’ CFO.

PELIAS Norsk Skadedyrkontroll is a leading player in pest control in Norway with over 35 years of experience. As a company with a strong focus on development, technology, and operational efficiency, PELIAS CFO Leonel Ojala says it was natural to look for solutions that could simplify financial processes in line with their growth ambitions.

“We chose Ropo because it’s a comprehensive solution for the entire invoice lifecycle that could easily integrate with the systems we were already using,” says Ojala.

From manual processes to automated flow

Leonel Ojala, CFO of PELIAS Norsk Skadedyrkontroll

Previously, much of PELIAS’ invoicing was manual. There was no automated logic for how invoices were sent, making processes time-consuming.

“Following up on outstanding payments was also challenging. Good system integrations were missing, which contributed to making follow-up cumbersome and manual,” explains Ojala.

The company implemented a Unify solution, which includes multi-channel invoice delivery, reminder and collection processes, end-customer services, the Ropo OneView analytics tool, and integrated accounts receivable management.

More time for customers

Following implementation, PELIAS experiences seamless collaboration between different systems. The CFO notes that with an annual revenue of 300 million NOK in 2024 and a large volume of smaller invoices each month, they have seen significant value in automation.

“We appreciate how seamlessly everything works. It’s integrated and automated exactly as we want it to be,” says Ojala.

“The systems flow well together, and most processes run automatically, giving the finance department more time for value-creating work. We’ve simply gained more time to focus on creating the best possible services for our customers,” he adds.

An ideal partnership

Looking ahead, PELIAS aims to continue growing in the Norwegian pest control market. Stable and integrated systems and processes are crucial for success in this goal.

“PELIAS is a very forward-thinking and structured client. They work purposefully with improvements and development, placing high value on growth, technology development, and efficiency. This makes them an ideal partner for us,” says Tove Giske, Key Account Manager at Ropo.

See the PELIAS website for more about the company and how they are working towards growth.

To the PELIAS website

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