Login: FinlandUpdate – November 13, 2026, 14:50 CET
Microsoft 365 services have continued to stabilize, and Ropo’s email processing has largely recovered. Some delays may still occur while the remaining service disruptions are being resolved.
We continue to monitor the situation closely to ensure that email communications and related service processes are functioning as expected.
MyRopo remains available for managing payment-related matters and contacting Ropo.
Due to an ongoing global Microsoft 365 service disruption, Ropo is experiencing issues with receiving and processing emails across Finland, Sweden, and Norway.
The disruption began on November 12, 2026, at approximately 18:17 EET and is affecting email communications and related service processes in Ropo One®. As a result, emails sent to Ropo may be delayed or may not reach our processing systems as expected.
MyRopo Message Center continues to operate normally and remains available for end customers to manage payment-related matters and contact Ropo.
The disruption may also affect time-critical requests, including the processing of payment receipts in service disconnection cases. We are currently assessing alternative ways to handle these requests. We recommend making payments through MyRopo and submitting payment receipts via MyRopo Message Center or chat.
The issue originates from Microsoft’s global service disruption, and the estimated time for full recovery is not yet known.
We are closely monitoring the situation and will provide updates as more information becomes available.
We understand the inconvenience this disruption may cause and appreciate your patience.