Mehiläinen Streamlines Its Invoice Lifecycle

Mehiläinen, a leading private social and healthcare service provider in Finland, has selected Ropo as its partner in a competitive tender for invoice lifecycle services. Beginning in summer 2018, Mehiläinen will transition to Ropo’s one-provider model. The tailored end-to-end solution includes invoice delivery, receivables management, and customer service related to payments.

The Mehiläinen Group employs approximately 37,000 social and healthcare professionals and serves 2.2 million customers annually across 890 locations in Finland. Its customer base includes private individuals, companies, insurance providers, and public-sector organizations.

Previously, Mehiläinen’s invoicing and payment monitoring processes were handled through multiple partners, each responsible for different areas. Transitioning to Ropo’s service model will unify and streamline the invoice lifecycle into a highly automated process.

The solution offered to Mehiläinen includes invoice delivery, receivables management and payment advisory services. Going forward, customer service related to invoices and payments will be handled through Ropo’s contact centers located in Kuopio and Porvoo.

“Our solution brings clear advantages by unifying and automating the entire invoicing process. Operating through a single provider is efficient and transparent – intermediate steps and manual work are minimized, typically resulting in both cost and resource savings. At the same time, the process becomes easier to monitor,” says Mikko Uotinen, Sales Director at Ropo.

“Mehiläinen is a pioneer in its field and an important reference for us. We have seen strong growth in the healthcare service sector,” Uotinen continues.

The preparation phase for Mehiläinen’s invoicing renewal is underway, and the deployment project will begin during the spring. The healthcare group will transition to Ropo’s invoice lifecycle model in summer 2018.

Mehiläinen is a well-known and respected private social and healthcare service provider offering high-quality, comprehensive services in Finland and internationally. With 116 years of history, Mehiläinen is a rapidly developing and growing pioneer in its field. Mehiläinen serves 2.2 million customers annually through 890 service locations with over 37,000 employees and practitioners. Internationally, Mehiläinen provides health services in Sweden, Estonia, Germany, and Lithuania, as well as digital healthcare software solutions through its subsidiary BeeHealthy. Read more about Mehiläinen.

More information:

Mikko Uotinen

Sales Director

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