When invoicing and payment monitoring run smoothly in the background, there is more time for customers
Steelstudio is a gym based in Hanko, Finland, offering gym training, group fitness classes, and wellbeing services. Entrepreneur Tina Signell manages many aspects of the company’s daily operations herself, making efficient systems an important part of running the business.
Tehden’s enterprise resource planning system helps streamline everyday operations by bringing membership management, access control, appointment booking, and e-commerce together in one place. The solution is complemented by Ropo’s invoicing and receivables management services, available directly through Tehden. Ropo’s service covers the entire invoice-to-cash process, from invoice delivery to reminders and collections.
Thanks to the integration between Tehden and Ropo, invoice delivery and payment monitoring are handled as part of the Tehden solution, without the need for multiple separate systems. By managing the invoice lifecycle with a single partner, manual work is reduced, freeing up more of the entrepreneur’s time to focus on the core business and customer service.

“As an entrepreneur, I practically do everything myself. I work as a personal trainer, lead group fitness classes, and take care of customer service, marketing, and invoicing. In a small business, there simply aren’t enough resources to do everything, so it’s important to get help with tasks you don’t need to handle yourself,” Signell says.
According to Signell, the greatest benefits of Ropo’s service are its ease and clarity.
“The division of responsibilities is clear: I can focus on running the business and serving our customers. I don’t have to spend time sending invoices or monitoring payments – I can trust that the process runs smoothly in the background.”
One system for managing key day-to-day operations
Tehden is a Finnish software company whose cloud-based enterprise resource planning system is used by nearly 600 companies. Steelstudio has been using Tehden for many years, as the system was already in place before Signell acquired Steelstudio in 2020.
“Our goal is to provide our customers with solutions that make everyday business easier and reduce the need for separate systems. Our partnership with Ropo makes it possible to manage invoicing and receivables efficiently as part of Tehden,” says Otto Aro, Product Specialist at Tehden.
In addition to point-of-sale and online store purchases, Steelstudio sends approximately 300 membership invoices each month. When an invoice is created in Tehden, the invoice data is transferred to Ropo through an API. Ropo handles invoice delivery and payment monitoring and receives payments through a client funds account. Ropo also investigates unclear payments and allocates them as needed, significantly reducing the amount of manual sales ledger work required.

Ropo helps ensure payments are received

With Ropo’s service, overdue payments are monitored and reminders are handled systematically and efficiently while maintaining a positive customer relationship. When a payment becomes overdue, reminders are sent through the same channel as the original invoice.
“A systematic reminder process is an effective way to influence payment behavior and reduce payment delays. If payment cannot be secured through reminders, the process can proceed to collections, which are always handled in accordance with legislation and responsible debt collection practices,” says Jani Rönkkö, responsible for Partner Sales at Ropo.
Ropo’s service also includes customer service related to overdue payments, which Signell sees as a valuable intermediary between the entrepreneur and the customer.
“Ropo’s service takes both the invoicing company and the invoice recipient into account. When needed, Ropo’s customer service can offer customers flexibility with their payments. This helps us maintain a positive customer experience and enables us to continue offering our services with invoicing as a payment option.”
The Ropo One® platform brings invoicing and payment management into a single view, making the entire process easy to monitor. Real-time reporting increases transparency and helps keep the company up to date on the status of invoices and payments.
When invoice delivery and payment monitoring run in the background, there is more time for customers

In summer 2026, Steelstudio transitioned to the renewed integration between Tehden and Ropo, introducing new features such as electronic invoicing.
“With Ropo’s service, we’ve been able to increase the share of electronic invoicing. This has generated cost savings while also improving the reliability of invoice delivery. Electronic invoices are also much more convenient for customers than paper invoices,” Signell says.
A reliable partner makes everyday life easier for entrepreneurs
Signell recommends Ropo’s service to other entrepreneurs in the fitness industry who have many different responsibilities to manage.
“When some tasks can be entrusted to a reliable partner, running the business becomes easier. It saves time – and occasionally a few grey hairs, too,” Signell says with a laugh.
Ropo’s services are available directly through Tehden without the need for extensive implementation projects. The services can also be activated in advance, making them immediately available when needed.
More information:
Steelstudio offers a wide range of opportunities for gym and fitness training. The company provides members with guidance and training programs that support goal-oriented and regular exercise. Steelstudio operates as a membership-based gym. Learn more: steelstudio.net
Tehden is a 100% Finnish company whose cloud-based point-of-sale and enterprise resource planning system is currently used by nearly 600 Finnish companies in the retail, fitness, and service sectors. The company currently employs nearly 50 professionals in software development, customer service, sales, and marketing in Turku, Finland. Its software is designed and developed entirely in Finland. Learn more: tehden.com
Ropo is the Nordic market leader and pioneer in invoicing technology, transforming the invoicing flow end-to-end. We help companies unify and streamline all invoicing processes to create a seamless workflow, providing full visibility, elevated customer experience, and improved control with a single overview. Committed to exceptional service and our one-platform strategy, we proudly support over 10,000 clients across Finland, Sweden, Norway, and Denmark. Learn more: ropo.com.
Our vision is better business flow. Learn more about us and our services.
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