Login: FinlandThis month’s Ropo One® update continues the invoice card renewal – bringing legal collection query handling and message attachments directly into the invoice card view. We also introduce improvements to MyRopo: a new global landing page at myropo.com and a refined organization switching experience in Finland.
The update also introduces the new Telecom Closing Service – an automated solution for closing and re-opening telecom subscriptions based on payment status – along with a new REST API endpoint for embedding end-customer invoice information into clients’ own digital channels.
In Sweden and Norway, digital delivery expands further across the late-payment process, alongside a range of other features and improvements across the platform.
Features & Improvements
Ropo One® invoice card development continues: legal collection query handling and message attachments
In June, the invoice card renewal in Ropo One® continues with the next set of improvements, building on the tab-based foundation introduced in April and the action query and messaging enhancements delivered in May. This phase brings further action query handling and richer messaging directly into the invoice card.
Action queries for legal collection now handled from the invoice card
Whether to proceed to legal collection is a typical decision point configured to require approval from the client. With June’s update, action queries regarding legal collection can be answered directly from the invoice card.
From the Comments and event history tab, authorized users can easily review the action query, select a response, and complete the task without leaving the case. The updated response options introduced in May are in use, including Other, which allows open-text input.
Users are now notified of other action queries linked to the same end customer directly in the invoice card. This improvement enhances visibility and enables more informed decision-making. Other action query types continue to use the existing dialog and will be gradually moved to the invoice card in upcoming releases during 2026.
Attachments now supported in messages to Ropo
Users can now attach files when sending messages from the invoice card – both when writing to Ropo and when sending internal messages to colleagues. Attached files are included with the message and additionally appear in the invoice card’s Files tab, keeping all related documents accessible alongside the case history. Attachments are also visible directly as links in the corresponding event, making it easy to revisit shared documents in context.
Rollout timeline
The invoice card renewal continues throughout 2026 in phases. Updates on each phase will be included in our monthly product update communications.
Completed:
- April 2026: Tab-based navigation, Comments and event history tab, improved message categorization, internal messaging, and floating navigation and action buttons
- May 2026: Answering action queries from the invoice card, group job events visibility, message templates, and action query listing updates
This update:
- June 2026: Legal collection query handling and message attachments
Upcoming:
- August–December 2026: More action query types, notification functionality, and further improvements
MyRopo: new global landing page at myropo.com
End customers can now reach MyRopo also through a single common entry point at myropo.com. The new landing page automatically routes visitors to the right local service – myropo.fi for Finland, myropo.se for Sweden, or myropo.no for Norway. The existing country-specific addresses remain in use, and the change requires no action from our clients.
The page also clarifies the right login path: end customers can log in to manage their personal invoices, log in to manage company invoices when acting on behalf of an organization, or follow targeted guidance for situations involving authorizations or non-BankID access.
A feedback section on the landing page surfaces user reviews from end customers across Finland, Sweden, and Norway. With over 200,000 user sessions every month, the reviews reflect the everyday value MyRopo brings to users across the Nordics.
A new global landing page at myropo.com
Document delivery: cover pages for postal deliveries
Clients can now add cover pages to documents sent by post, improving flexibility in postal delivery and enveloping especially when using ready-made PDFs.
The cover page is automatically inserted as the first page during the printing process, leaving the original PDF document untouched. The cover page ensures a compliant first page and correct envelope presentation without requiring any changes to the original document layout.
The cover page applies only to documents printed and delivered by regular mail – documents delivered through any digital channel are unaffected. It is also not added when an invoice progresses to the reminder or collection stage, as those letters use Ropo’s own layout and already meet printing requirements.
Once enabled, an additional printed page is added to postal deliveries. The cost is included on the client’s Ropo service invoice, following their existing printing pricing. The feature is available to all clients.
Postal deliveries now support optional cover pages
Product News
Telecom Closing Service: automated control of subscriptions based on payment status
For telecom providers, unpaid subscriptions can quickly create growing exposure: the longer an end customer continues using the service without paying, the larger the loss. The new Telecom Closing Service automates how these situations are handled, identifying when a threshold has been reached, closing or restricting access in a controlled way, and re-opening the service as soon as the debt has been settled – without manual handling on either side.
How it works
When an end customer’s combined open telecom service capital reaches the client-specific threshold, Ropo One® automatically sends a closing request to the client. Once the client confirms the closure, all matching open cases for that end customer are marked as Closed / restricted, ensuring consistent handling across the end customer’s full case portfolio and a clear, auditable case history.
Re-opening follows the same automated logic: when all closed cases for an end customer have been paid or otherwise resolved, Ropo One® sends a re-opening request with the end customer number – no manual review needed.
The service is available to all clients with telecom service capital, at no additional cost. Client-specific open telecom service capital limits are set in line with local telecom guidelines.
Technical Improvements
Building seamless invoice experiences in clients’ own digital channels: new REST API endpoint
Many clients want to bring their end customers’ invoice data directly into their own online portals and services – making it easy for end customers to view their invoices and pay or arrange payment without leaving the client’s own digital environment. A new Ropo One® REST API endpoint now makes this more straightforward.
With the new endpoint, clients can retrieve a list of an end customer’s invoices together with their MyRopo links in a single request. End customers logged into a client’s portal can see their outstanding invoices listed there, with each invoice’s MyRopo link leading directly to payment or payment arrangements. The result is a smoother end-customer experience and fewer steps between an invoice being available and being paid.
The endpoint accepts either a Social Security Number (SSN) or a customer number as the search parameter, with the option to return open invoices only or include all invoices. Each invoice in the response includes the invoice number, original invoice date, current status, open amount, MyRopo link, and a group job indicator with sub-invoice numbers where applicable.
Full endpoint documentation, including request and response schemas, is available in the Ropo One® Developer Portal at dev.ropo.com and in the Swagger reference. The endpoint itself is GET /rest/jobs/findbyendcustomer.
Country-Specific Updates
Finland
MyRopo: clearer switching between organizations (suomi.fi)
Organization switching in MyRopo has been refined for end customers who act on behalf of multiple organizations – for example, employees, accountants, or business owners authorized to manage invoices for more than one company. Switching between organizations is now clearer and more reliable, reducing the chance of acting on the wrong organization’s invoices.
The currently active organization is displayed at the top of the page at all times, so the user always knows which account they are managing. A dedicated “Switch account” action replaces the previous sidebar dropdown, taking the user to suomi.fi to select another organization.
The update applies to MyRopo in Finland and uses suomi.fi for organization selection, in line with established Finnish authentication and authorization practices.
MobilePay authentication expanding in our phone service
The MobilePay authentication introduced in our end-customer service in April has been well received and has streamlined phone service interactions. The authentication has been actively used, and the first results show that it speeds up customer service and reduces handling work.
In July 2026, we will expand the authentication to all phone customer service lines (excluding individual B2B lines).
Sweden
Subscription registry: payer number corrections for Autogiro mandates
When an end customer submits an Autogiro mandate with an incorrect payer number, the mandate could previously not be approved – meaning a new mandate had to be requested from the end customer. To make these situations easier to resolve, the Ropo One® subscription registry now allows the payer number to be updated before mandate approval.
Clients can now correct the value directly in the subscription registry and continue with the approval, avoiding the need to start the mandate process over. This reduces back-and-forth with end customers and helps more mandates reach approved status without unnecessary delays.
The approval process itself remains unchanged – only the data that can be edited before approval has been extended.
Norway
Late payment interest rate to rise to 12.25% from July 1, 2026
Norges Bank raised the policy rate to 4.25% in May. As the late payment interest rate is set as the policy rate plus 8 percentage points, it will rise to 12.25% from July 1, 2026 – provided that Norges Bank keeps the policy rate unchanged at its next rate meeting on June 18, 2026.
The late payment interest rate is adjusted twice a year. The next adjustment will take place on January 1, 2027.
Sweden
Norway
Digital delivery now supports more letter types in the late-payment process
We are continuing to expand the digital delivery of letters across the late-payment process. As part of Ropo’s ongoing expansion of digital delivery, additional letter types in Sweden and Norway can now be delivered through digital channels. This means more letters reach end customers faster and through familiar digital channels, reducing reliance on physical mail and supporting a more consistent end customer experience throughout the case lifecycle.
Sweden – letters now delivered digitally via Kivra:
- Additional debt letter
- 2nd additional debt letter
- Post-collection letter
- Cost receivables
Norway – letters now delivered digitally via B2C e-invoice and Digipost:
- Additional debt letter
- Enforcement warning
- Notification of judicial collection during the winter period (energy)
- 2nd notice for legal process
- Post-collection letter
Existing delivery logic remains unchanged for other letter types and countries.
Continuous Platform Development
At Ropo, continuous development is at the core of everything we do.
Every month, new improvements, features, and capabilities are released across the Ropo One® platform – ensuring that clients’ invoicing operations remain efficient, reliable, and up to date.
These updates reflect Ropo’s long-term commitment to building a platform that evolves with the needs of its clients, supporting better control, improved efficiency, and a seamless experience across all invoicing operations.
Ropo One® is updated regularly throughout the year to deliver new features, enhanced performance, and improved capabilities.
Upcoming version updates are scheduled for:
- August, week 33
- September, week 38
- October, week 42
- November, week 46
- December, week 50
Update schedules and planned maintenance are always shared with clients ahead of time, so users know what to expect and when.
Ropo is the Nordic market leader and pioneer in invoicing technology, transforming the entire invoicing flow end-to-end. We help companies unify and streamline all invoicing processes to create a seamless workflow, providing full visibility, elevated customer experience, and improved control with a single overview. Committed to exceptional service and our one-platform strategy, we proudly support over 10,000 clients across Finland, Sweden, Norway, and Denmark.
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